Reference

How We Handle Privacy at 699 baht

We collect what we need to run your account, process deposits through bKash, Nagad and Rocket, and verify withdrawals. This policy explains what we gather, how we use it, and the rights you hold over your information.

Account dataPayment recordsDevice accessCookie useData requests
699 baht How We Handle Privacy at 699 baht
DATA SECURITY

How We Protect Your Information

We encrypt payment details when you send a deposit request through bKash, Nagad or Rocket so the transaction cannot be read in transit. Passwords are hashed before storage and never logged in plain text. Session tokens expire after thirty minutes of inactivity to limit the risk if you leave a device unlocked. We review access logs for unusual patterns and flag accounts that show login attempts from multiple regions in a short window.

Encryption

Every payment instruction you send to our server travels over an encrypted connection. We do not store your bKash, Nagad or Rocket PIN and we never ask for it in chat or email.

Cookie Control

We use session cookies to keep you logged in and preference cookies to remember your language choice. You can block cookies in your browser but some features will not work without them.

Data Retention

Transaction records are kept for the period our compliance framework requires, then archived. Closed accounts are anonymised after the retention period unless a legal hold applies.

Your Rights

You can request a copy of your data, ask us to correct an error, or close your account and request deletion. Contact support with your registered mobile number to start the process.

PRIVACY CONTACT

How to Reach Us About Your Data

If you want to see what we hold, correct a mistake, or delete your account, contact us through live chat or email. We verify your identity before releasing or changing any data to prevent fraud. Most requests are handled within ten business days once we confirm you own the account.

Team online

Live Chat

Open the chat icon in the bottom corner and tell the agent you need privacy help. We ask for your registered mobile number to verify ownership before discussing account details.

Email Support

Send your request to the support address listed in the account settings page. Include your registered mobile number and a brief description of what you need so we can route it correctly.

Account Settings

Log in and check the privacy section under settings to download a copy of your transaction history and update communication preferences without waiting for an agent.

Privacy Policy Questions

We ask for your mobile number, a password, and payment details so we can link your bKash, Nagad or Rocket wallet to your account balance and verify withdrawals.

We share transaction details with payment processors to complete the deposit or withdrawal you requested. We do not sell your information to advertisers or data brokers.

We retain transaction logs for the period required by our compliance obligations, then archive or delete them. Closed accounts are anonymised after the retention period unless a legal hold applies.

Yes. Contact support through live chat or email with your registered mobile number and we will send you a copy of your account data after verifying your identity.

Log in and go to account settings, or contact support to request closure. We archive transaction records for the compliance period, then delete or anonymise them.

We use session cookies to keep you logged in and preference cookies to remember your language choice. You can block cookies in your browser but some account features may not work.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.