Reference

Terms That Cover Your Account at 699 baht

These terms set out what you agree to when you open and use an account with us. Access and eligibility depend on your local law and the region you are in — read this before you deposit via bKash, Nagad, or Rocket.

Account holders onlyLocal law appliesbKash · Nagad · RocketEligible regions onlySubject to change
699 baht Terms That Cover Your Account at 699 baht
TERMS CONTACT

Reach Us About These Terms

Live Chat Open the chat window from your account dashboard to ask about any clause, account restriction, or wallet transaction query in real time.
Email Support Send a written query to our support address for formal questions about account terms, eligibility, or transaction records. We respond to every message.
Account Help Centre Log in and visit the Help section for step-by-step answers on account rules, wallet linking, and what happens when a withdrawal is held for verification.
HOW WE HANDLE IT

Account Security and Data Under These Terms

Account Verification

We verify your identity before releasing withdrawals. You may be asked to confirm your bKash or Nagad number matches the account name on file before funds move.

Data Retention

We keep transaction records and account data for as long as required by applicable rules. You can request a summary of your data by contacting support through your account.

Access and Changes

You have the right to request corrections to your account details. Submit the request via live chat or email and we will action it within a reasonable period.

Account Closure

You may close your account at any time by contacting support. Any pending withdrawal via Rocket or Nagad will be processed through the normal verification path before closure completes.

Common Questions About These Terms

These terms apply to anyone who opens an account with us. Access depends on your local law and eligible region — it is your responsibility to confirm you are permitted to use the service where you are.

We may update these terms at any time. We will make the revised version available on this page. Continuing to use your account after an update means you accept the new terms.

A breach — such as opening duplicate accounts or sharing credentials — may result in account suspension or permanent closure. Any balance held may be withheld pending review of the breach.

Contact support via live chat or email with your transaction reference. We will check the wallet log against your account record and respond with the outcome within a reasonable timeframe.

We retain account and transaction data for as long as applicable rules require. You can request a copy or summary of your data by contacting us through the Help section of your account.

Applicable law depends on the jurisdiction relevant to your account and eligible region. We do not make legal determinations on your behalf — consult local legal advice if you are unsure.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.